Synctrack changelog

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1.4.2
1 September, 2024

We're excited to announce a new navigation system in our app! This update is designed to improve your user experience:

Streamlined menu layout.
Quicker access to key features.
More intuitive user interface.
Improved overall app performance.
Update your app now to enjoy the new navigation. We're confident you'll find it easier to use and more efficient.

Improved
New App Navigation: Easier, Faster, Better
1.4.1
3 August, 2024

Streamline your order management with our new exchange and return request tool.
Easily process returns, offer exchanges, and manage resolutions directly from your dashboard.
Improve customer satisfaction and simplify your workflow

Added
Manually create exchange or return request from dashboard
1.3
1 August, 2024

Offer return and exchange services in multiple languages to improve customer satisfaction and broaden your audience.
Reduce misunderstandings and enhance communication

Added
Multi-Language
1.1.2
18 July, 2024

Streamlined Returns Workflow: We have simplified the returns process, making it easier to initiate, track, and manage returns and exchanges. The new interface guides merchants through each step, ensuring a seamless and efficient experience.
Exchange multiple items: We allow to exchange many different variants/products at the same time depending on the merchant’s exchange resolution setup.
Responsive Design: The Returns Page is now optimized for both desktop and mobile devices, ensuring a consistent and accessible experience regardless of how you access our website.

Improved
New UI Release: Improve UI/UX Returns page
1.1.3
25 April, 2024

Get ready for a streamlined approval process, customizable rules, increased efficiency, and improved turnaround time.
Stay tuned for further updates and get ready to experience the benefits of Auto Approve Requests!

Added
Auto Approve Requests
1.2
7 March, 2024

We’ve updated our returns settings page with an improved UI and UX.
Expect an enhanced user experience, intuitive interface, easier installation, and real-time settings preview.

Improved
New UI Release: Improved Returns Page Configuration
1.1.1
22 February, 2024

Our latest app update introduces the “Refund to Store Credit” feature, allowing merchants to offer refunds as store credits via gift cards.
This option aids in retaining revenue, enhancing customer satisfaction, and encouraging repeat business, as customers can use their credits to purchase anything from the store at their convenience.
The feature simplifies the refund process and promotes customer loyalty, making it a valuable addition for both merchants and shoppers.

Added
Refund Store Credits
1.1
21 February, 2024

The new In-App Refunds feature simplifies the refund process by allowing customers to request and merchants to process refunds directly within the app.
This update offers a convenient, quick, and user-friendly refund experience, enhancing customer satisfaction and streamlining post-purchase interactions.

Added
Refund In-App
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