Streamline your customers’ return & exchange experience
Automate for them, awesome for you. Returns Drive provides your customers with a self-serve, smooth & delight return process. You have full control of the experience.
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Turn returns into return customers
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Management board
Keep track of all return request data and manage them effortlessly.
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Easily filter return requests by time, status, resolution, return method & shipping status (400+ couriers trackings supported)
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One-click data exports for your team usage.
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customize return page
Provide consistent brand and buyer experience
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Add your brand logo, brand colors, marketing assets to return portal
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Seamlessly embedded in your page
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Return policy & return resolution
Tailor your customers' return experience to retain revenue and cut costs
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Create smart policy rules
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Decide your preferred resolution for your customer
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Notification
Engage with your customer on every step of the return journey
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8 triggers email send
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Custom email for personalized communications.
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Email templates for both refund & exchange process.
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Return method
Simplify returns experience with flexible methods.
Integrate with supported couriers for pre-paid label shipping.
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Analytics
Unlock actionable insights to maximize customer lifetime value
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Visualize data that matters
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Improve product quality and level up your game
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Win over customers and unlock
cost savings with Returns Drive
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Exchange first
Offer convenient exchange options for customer, reduce refunds.
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Cut cost & time
Automate the returns process to save your team precious time & reduce operational cost
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Smooth return process
Give customers a self-serve portal for a fast & easy return experience.
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Retain customer & Profit
Provide a positive return experience to gain customer loyalty & extra sale opportunity
