Streamline your customers’ return & exchange experience

Automate for them, awesome for you. Returns Drive provides your customers with a self-serve, smooth & delight return process. You have full control of the experience.

Returns Drive



Turn returns into return customers

  • Returns Drive

    Management board

    Keep track of all return request data and manage them effortlessly.

    • Easily filter return requests by time, status, resolution, return method & shipping status (400+ couriers trackings supported)

    • One-click data exports for your team usage.

  • Returns Drive

    customize return page

    Provide consistent brand and buyer experience

    • Add your brand logo, brand colors, marketing assets to return portal

    • Seamlessly embedded in your page

  • Returns Drive

    Return policy & return resolution

    Tailor your customers' return experience to retain revenue and cut costs

    • Create smart policy rules

    • Decide your preferred resolution for your customer

  • Returns Drive


    Engage with your customer on every step of the return journey

    • 8 triggers email send

    • Custom email for personalized communications.

    • Email templates for both refund & exchange process.

  • Returns Drive

    Return method

    Simplify returns experience with flexible methods.

    Integrate with supported couriers for pre-paid label shipping.

  • Returns Drive


    Unlock actionable insights to maximize customer lifetime value

    • Visualize data that matters

    • Improve product quality and level up your game

Win over customers and unlock
cost savings with Returns Drive

  • Exchange first

    Offer convenient exchange options for customer, reduce refunds.

  • Cut cost & time

    Automate the returns process to save your team precious time & reduce operational cost

  • Smooth return process

    Give customers a self-serve portal for a fast & easy return experience.

  • Retain customer & Profit

    Provide a positive return experience to gain customer loyalty & extra sale opportunity