Simplify Returns, Maximize Growth
Powered by smart automation, our return management platform creates seamless experiences across all touchpoints, turning the challenge of returns into an opportunity for business expansion.
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Redefine return management
Revolutionize your approach with our intelligent return platform. Because when powered by data and automation, returns become a strategic asset for growth and customer loyalty.
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CUSTOMER EXPERIENCE
Craft personalized return experiences adapting to customer needs. Enable seamless, omnichannel returns with intuitive self-service options
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OPERATION MANAGEMENT
Automate return processing with intelligent routing and real-time tracking. Improve efficiency through adaptive resource management.
Trusted by 3,000+ retailers worldwide to streamline returns and enhance customer satisfaction daily
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Elevate return interactions
By leveraging customer data to create a tailored, frictionless return process, organizations can turn what is often seen as a liability into a valuable opportunity to delight customers and drive long-term loyalty and revenue
Flexible return options
Choose from various refund methods including original payment, store credit, gift cards, or exchanges.
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Smart rules engine
Use variables and logical statements to create dynamic return policies based on customer and product data.
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Localization
Offer return instructions and communications in multiple languages to serve a global customer base.
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Preference center
Let customers decide how they want to handle returns and receive updates.
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All your returns without frictions
Effortlessly track returns from request to resolution and design intelligent workflows based on detailed product data, customer insights, and return patterns.
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Return Portal
User-friendly interface for customers to initiate and track returns.
Shopify Sync
Seamless integration with Shopify for order and product data.
Custom Fee Settings
Flexible return fee structure based on various factors.
Store Credit Bonus
Incentivize store credit refunds with bonus amounts.
Rule-based Automation
Set up return rules for orders, products, and customers.
Auto-approve Returns
Configure automatic approval for eligible requests.
Email Editor
Customize customer communications for returns.
In-app Label Generation
Automatic creation of return shipping labels.
Logistics Integration
Connect your preferred shipping carrier accounts.

Straightforward pricing
that grows with you

STARTER

Key feature and analytics
$0
monthly
Features you'll love:
  • Unlimited requests
  • Returns/Exchanges management portal
  • Branded and embedded returns page
  • Basic refunds & exchanges
  • Email Notification
  • Return labels
  • Return reason and analytics
  • Live chat support 24/7

PROFESSIONAL

Streamline your returns process
$6.99
10% OFF $6.99
monthly
All in starter, plus:
  • Unlimited requests
  • Exchange for a different size and color
  • Return/Exchange fee
  • Advanced return/exchange method
  • Support subdomain for return page
  • Remove Synctrack branding
  • Multiple language
  • Refund to discount code
  • Refund to gift card
  • Refund by online bank transfer

PREMIUM

Flexibility and Custom development
$25.99
10% OFF $25.99
monthly
All in professional, plus:
  • Unlimited requests
  • Condition-based workflow
    HOT
  • Shopify sync
    HOT
  • Video uploading
  • Exchange for a different product
  • Automatic returns approval
  • Custom domain (A record) for return page
  • Refund to store credit
  • Promotion & bonus credit
  • Priority support
  • Custom development
Built to evolve with you
From boutique stores to multinational retailers handling millions of returns, our platform is designed to adapt to your growth. Simplifying returns for businesses of all sizes, regardless of your industry or existing systems, remains the core focus of our innovation.
  • September 2, 2024
    Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.
    Window Shopping
    South Africa
  • July 25, 2024
    The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.
    Marie & Seema
    Germany
  • June 11, 2024
    What an excellent app! I can customize it to fit my exact requirements, and the best part is the superb support team. They are always ready to help with any query. Thank you so much!
    STYLARIA
    India
  • June 10, 2024
    Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!
    Lizard Thicket
    United States
  • June 19, 2024
    Just had the best proactive service from the Team at Synctrack. Very helpful reviewing my settings to ensure the return reflects appropriately for the customer.
    AnniWear
    Australia
  • May 23, 2024
    Really quick and easy to use. There are sometimes error's but the team fix them right away
    Meeka_co
    United Kingdom
Streamline, adapt, and optimize
Engineered for effortless integration, our platform reduces return complexities, maximizing efficiency and customer satisfaction for retailers of all scales.
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System reliability
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Customer retention rate
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Daily returns processed
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Returns handled in 2023
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Tracking updates sent in 2023
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Global support coverage