Straightforward pricing
that grows with you
STARTER
Key feature and analytics
$0
monthly
Features you'll love:
- Unlimited requests
- Returns/Exchanges management portal
- Branded and embedded returns page
- Basic refunds & exchanges
- Email Notification
- Return labels
- Return reason and analytics
- Live chat support 24/7
PROFESSIONAL
Streamline your returns process
$6.99
10% OFF
$6.99
monthly
All in starter, plus:
- Unlimited requests
- Exchange for a different size and color
- Return/Exchange fee
- Advanced return/exchange method
- Support subdomain for return page
- Remove Synctrack branding
- Multiple language
- Refund to discount code
- Refund to gift card
- Refund by online bank transfer
PREMIUM
Flexibility and Custom development
10% OFF
$25.99
monthly
All in professional, plus:
- Unlimited requests
-
Condition-based workflowHOT
-
Shopify syncHOT
- Video uploading
- Exchange for a different product
- Automatic returns approval
- Custom domain (A record) for return page
- Refund to store credit
- Promotion & bonus credit
- Priority support
- Custom development
Trusted by 3,000+ retailers worldwide to streamline
returns and enhance customer satisfaction daily
Plans Comparison
STARTERFREEforever |
PROFESSIONAL$6.99monthly |
PREMIUM$25.99monthly |
| Returns Page | |||
|---|---|---|---|
| Branded returns/exchanges page | |||
| Easy page editor | |||
| Embedded returns page | |||
| Language editing | |||
| Multiple language | 1 language | 15 languages | 15 languages |
| Remove Synctrack branding | |||
| Support subdomain | |||
| Custom domain (A record) | |||
| Custom/style returns page |
| Returns management | |||
|---|---|---|---|
| Returns/Exchanges management page | |||
| Return reasons by product/order |
| Refunds and Exchanges | |||
|---|---|---|---|
| Refund to original payment method | |||
| Exchange for the same product | |||
| Refund to discount code | |||
| Refund to gift card | |||
| Exchange for different size and color | |||
| Refund to store credit | |||
| Exchange for a different product |
| Return Settings | |||
|---|---|---|---|
| Return/Exchange fee | |||
| Condition-based workflow | |||
| Video uploading | |||
| Shopify sync | |||
| Bonus credit for refund to store credit |
| Eligibility Rules | |||
|---|---|---|---|
| Set up rules based on order | |||
| Set up rules based on product | |||
| Set up rules based on customer |
| Automation | |||
|---|---|---|---|
| Auto approve return/exchange requests |
| Notifications | |||
|---|---|---|---|
| Email notifications | |||
| Email editor | |||
| Notify to merchant |
| Carriers and Shipping | |||
|---|---|---|---|
| In-app automatic labels | |||
| Connect your own logistic accounts |
| Promotion | |||
|---|---|---|---|
| Promotion bonus credit rules |
| Support | |||
|---|---|---|---|
| Live chat support 24/7 | |||
| Email support 24/7 | |||
| Priority support | |||
| Custom development |