Straightforward pricing
that grows with you
STARTER
$0
monthly
Features you'll love:
- Unlimited requests
- Returns/Exchanges management portal
- Branded and embedded returns page
- Email notification
- Return labels
- Basic refunds & exchanges
- Return reason and analytics
- Live chat support 24/7
PROFESSIONAL
$9.99
10% OFF
$9.99
monthly
All in starter, plus:
- Unlimited requests
- Advanced return/exchange method
- Support subdomain for return page
- Remove Synctrack branding
- Multiple language
- Refund to discount code
- Refund to gift card
- Exchange for a different size and color
- Return/ Exchange fee
- Priority support
PREMIUM
20% OFF
$25.99
monthly
All in professional, plus:
- Unlimited requests
- Automatic returns approval
- Refund to store credit
- Exchange for a different product
- Promotion & bonus credit
- Shopify sync
- Custom domain (A record) for return page
- Priority support & feature request
Trusted by 3,000+ retailers worldwide to streamline
returns and enhance customer satisfaction daily
Plans Comparison
STARTERFREEforever |
PROFESSIONAL$9.99monthly |
PREMIUM$25.99monthly |
Returns Page | |||
---|---|---|---|
Branded returns/exchanges page | |||
Easy page editor | |||
Embedded returns page | |||
Language editing | |||
Multiple language | 1 language | 15 languages | 15 languages |
Remove Synctrack branding | |||
Support subdomain | |||
Custom domain (A record) | |||
Custom/style returns page |
Returns management | |||
---|---|---|---|
Returns/Exchanges management page | |||
Return reasons by product/order |
Refunds and Exchanges | |||
---|---|---|---|
Refund to original payment method | |||
Exchange for the same product | |||
Refund to discount code | |||
Refund to gift card | |||
Exchange for different size and color | |||
Refund to store credit | |||
Exchange for a different product |
Return Settings | |||
---|---|---|---|
Return fee | |||
Shopify sync | |||
Bonus credit for refund to store credit |
Eligibility Rules | |||
---|---|---|---|
Set up rules based on order | |||
Set up rules based on product | |||
Set up rules based on customer |
Automation | |||
---|---|---|---|
Auto approve return/exchange requests |
Notifications | |||
---|---|---|---|
Email notifications | |||
Email editor | |||
Notify to merchant |
Carriers and Shipping | |||
---|---|---|---|
In-app automatic labels | |||
Connect your own logistic accounts |
Promotion | |||
---|---|---|---|
Promotion bonus credit rules |
Support | |||
---|---|---|---|
Live chat support 24/7 | |||
Email support 24/7 | |||
Priority support | |||
Feature & customize request |