Straightforward pricing
that grows with you
STARTER
Key feature and analytics
$0
monthly
Features you'll love:
- 10 requests per month
- Returns/Exchanges management
- Branded & embedded returns page
- Basic refunds & exchanges
- Email notification
- Return labels
- Return reason and analytics
- Live chat support 24/7
PROFESSIONAL
Streamline your returns process
20% OFF
$11.99
monthly
All in starter, plus:
- 30 requests per month
- Exchange for a different variant
- Return/Exchange fee
- Support subdomain for return page
- Remove Remove Synctrack branding
- Multiple language
- Refund to discount code
- Refund to gift card
- Refund by online bank transfer
PREMIUM
Flexibility and Custom development
20% OFF
$39.99
monthly
All in professional, plus:
- 200 requests per month
-
Condition-based workflow
-
Shopify sync
- Video uploading
- Exchange for a different product
- Automatic returns approval
- Custom domain (A record)
- Refund to store credit
- Promotion & bonus credit
- Priority support
- Custom development
ENTERPRISE
Custom solutions for large
businesses
$149.99
20% OFF
$149.99
monthly
All in premium, plus:
- Unlimited requests
- Custom integration
- Dedicated priority support
- Custom analytics
- Pre-built integrations
- Multi-store: 2+ stores
Trusted by 3,000+ retailers worldwide to streamline
returns and enhance customer satisfaction daily
Plans Comparison
STARTERFREEforever |
PROFESSIONAL$11.99monthly |
PREMIUM$39.99monthly |
ENTERPRISE$149.99monthly |
| Returns Page | ||||
|---|---|---|---|---|
| Branded returns/exchanges page | ||||
| Easy page editor | ||||
| Embedded returns page | ||||
| Language editing | ||||
| Multiple language | 1 language | 16 languages | 16 languages | 16 languages |
| Remove Synctrack branding | ||||
| Support subdomain | ||||
| Custom domain (A record) | ||||
| Custom/style returns page |
| Returns management | ||||
|---|---|---|---|---|
| Returns/Exchanges management page | ||||
| Return reasons by product/order |
| Refunds and Exchanges | ||||
|---|---|---|---|---|
| Refund to original payment method | ||||
| Exchange for the same product | ||||
| Refund to discount code | ||||
| Refund to gift card | ||||
| Exchange for different size and color | ||||
| Refund to store credit | ||||
| Exchange for a different product |
| Return Settings | ||||
|---|---|---|---|---|
| Return/Exchange fee | ||||
| Condition-based workflow | ||||
| Video uploading | ||||
| Shopify sync | ||||
| Bonus credit for refund to store credit |
| Eligibility Rules | ||||
|---|---|---|---|---|
| Set up rules based on order | ||||
| Set up rules based on product | ||||
| Set up rules based on customer |
| Automation | ||||
|---|---|---|---|---|
| Auto approve return/exchange requests |
| Notifications | ||||
|---|---|---|---|---|
| Email notifications | ||||
| Email editor | ||||
| Notify to merchant |
| Carriers and Shipping | ||||
|---|---|---|---|---|
| In-app automatic labels | ||||
| Connect your own logistic accounts |
| Promotion | ||||
|---|---|---|---|---|
| Promotion bonus credit rules |
| Multi-store | ||||
|---|---|---|---|---|
| Multi-store | 2+ stores |
| Support | ||||
|---|---|---|---|---|
| Live chat support 24/7 | ||||
| Email support 24/7 | ||||
| Priority support | ||||
| Custom development | ||||
| Custom integration | ||||
| Dedicated onboarding support | ||||
| Custom analytics |